Warranty

Dobinsons Spring & Suspension™ at its sole discretion will repair or replace any products supplied by them that are found to be defective in either materials or workmanship providing that Dobinsons Spring & Suspension™ are actually notified in writing from the Client of the alleged defect within two years (2 years) from date of invoice for Coil Springs, Leaf Springs and Shock Absorbers, and within twelve months (12 months) from date of invoice for all other parts. Any claim not made within this period shall conclusively be deemed waived by the Client. Repair or replacement is pre-conditioned on the examination of the goods which on instructions from Dobinsons Spring & Suspension™ on, should be returned for further inspection to Dobinsons Spring & Suspension™ or to an Approved Importer.

Coil Springs listed in this catalogue have a 2 year warranty against the following:

  1. Faulty Manufacture
  2. Breakage
  3. Sagging (being loss of free height of more than 10mm)

Leaf Springs listed in this catalogue have the 2 year warranty against the following:

  1.  Faulty Manufacture
  2. Breakage
  3. Sagging (being the loss of free camber by more than 12mm)

Shock Absorbers listed in this catalogue have a 2 year warranty providing the vehicle does not have a modified exhaust system.

Fridges listed in the catalogue have a 5 year warranty on the motor and a 1 year warranty on all other parts against:

  1.  Faulty Manufacture

Winches listed in the catalogue have a 2 year warranty against:

  1. Faulty Manufacture

All other accessories listed in the catalogue have a 1 year warranty against:

  1. Faulty Manufacture

Dobinsons Spring & Suspension™ products are designed for normal use and are in no way, covered under warranty should the vehicle be used in any form of extreme sports, competition racing or produce lift of 50mm or more. It is the responsibility of the fitter, to ensure that the customer or the owner of the vehicle is aware of the warranty conditions under which the products have been sold. It is highly recommended that the words ‘Suspension Components Fitted are for Normal Use Only. Warranty Void if used in extreme conditions” is written on their receipt to avoid any confusion.

Dobinsons Spring & Suspension™ will not pay for costs incurred in forwarding or returning goods. This warranty does not cover and Dobinsons Spring & Suspension™ makes no warranty with respect to; (1) any merchandise that is abused, misused, misapplied, neglected or altered; or that is improperly or incorrectly installed or maintained or used; or that is subjected to abnormal conditions of use, temperature, moisture, dirt or corrosive matter; (2) Goods bought for industrial, mining or agricultural use; (3) Goods no longer required by Client; (4) Goods incorrectly chosen by Client; (5) Goods modified or altered by client; and (6) any merchandise, materials, parts or other components supplied by someone other than Dobinsons Spring & Suspension™.

Dobinsons Spring & Suspension™ shall not be liable for any expenses incurred by Client in order to remedy any defect in its product. Dobinsons Spring & Suspension™ shall not be liable for any freight, labour, consequential, special, indirect or contingent damage or expense arising Directly or Indirectly from any defect in its products or from use of any products.

Client agrees to indemnify and hold Dobinsons Spring & Suspension™ harmless from and against any loss, injury or damage, to person or property, that extends beyond the warranties set forth above, whether the claims against Dobinsons Spring & Suspension™ or the damages are incidental or consequential.

Installation of aftermarket items to your vehicle may adversely affect, void or violate the Manufacturers terms of warranty on your vehicle. Review the terms of your vehicle warranty prior to purchase and/or installation of any aftermarket part or accessory. Dobinsons Spring & Suspension™ does not make any representations or warranties of any kind as to suitability or fitness for a particular vehicle or purpose. Dobinsons Spring & Suspension™ shall not be responsible or liable for direct or indirect damages as a result of the purchase and/or installation of these aftermarket products.

For the Dobinson’s Warranty Form, please click here.